WASHINGTON, NOV 15 :
The social media giant responds to a New York Times story that Facebook’s way of dealing with crisis was to “delay, deny and deflect”.
Facebook on November 15 denied allegations in the New York Times that it tried to mislead the public about its knowledge of Russian misinformation ahead of the 2016 U.S. Presidential election, but severed links with a Republican consultancy.
The Times detailed obfuscation by Facebook’s top bosses on the Russia front, said the company has at times smeared critics as anti-Semitic or tried to link activists to billionaire investor George Soros, and also tried to shift public anger away toward rival tech companies.
In a statement in response, Facebook disputed “inaccuracies” in the story, but said it was ending its contract with a Republican lobbying company named in the article, Definers Public Affairs, which specialises in opposition research.
The Times, in a lengthy investigative piece based on interviews with more than 50 people both inside the company and with Washington officials, lawmakers and lobbyists, argued that Facebook’s way of dealing with crisis was to “delay, deny and deflect”.
Chief executive Mark Zuckerberg and chief operating officer Cheryl Sandberg were both so bent on growing Facebook that they “ignored warning signs and then sought to conceal them from public view”, the report said.
On Russia, Mr. Zuckerberg declared in November 2016 that it was “crazy” to think Facebook had been used to help Donald Trump win the U.S. presidency, but the report said in-house experts knew this not to be the case. In fact, the Times said, Facebook had amassed evidence for over a year of Russian activity through an investigation led by its former security chief, Alex Stamos. But it was only belatedly that the company’s board was informed of the full extent of the meddling, the Times said.
In its statement, Facebook said it had ended its contract with Definers as of November 14 night. It did not explain why, but insisted it had long taken the Russia factor seriously and was committed to fighting fake news. “We’ve acknowledged publicly on many occasions — including before Congress — that we were too slow to spot Russian interference on Facebook, as well as other misuse,” it said. “But in the two years since the 2016 presidential election, we’ve invested heavily in more people and better technology to improve safety and security on our services.
“While we still have a long way to go, we’re proud of the progress we have made in fighting misinformation, removing bad content and preventing foreign actors from manipulating our platform.”
