New Delhi, June 6 : Indian Railways Catering and Tourism Corporation (IRCTC), the online ticketing arm of the Indian Railways, has laid out new guidelines for boarding station change.
IRCTC in its guidelines says that in case the boarding station is changed within 24 hours of departure of train, no refund shall be permissible in normal circumstance.
However, in cases like cancellation of train, non-attachment of coach, late running of train by more than three hours, passengers can claim for normal refund.
Passengers will lose all the rights to board the train from the original boarding station if the passenger has changed the boarding station. If the passenger is found travelling without any proper authority to travel, passenger will have to pay fare with penalty between original boarding station to changed boarding station.
Boarding stationchange is not allowed if ticket is seized. It is also not allowed for the PNRs with VIKALP option.
Online boarding station change is not allowed for I-Ticket and for current booking ticket. If boarding station has been changed at the time of booking, then passengers can change boarding station one more time from “Booked Ticket History” section, IRCTC said.
