New Delhi,june 25
Tata Group hospitality firm Indian Hotels Company Ltd (IHCL) on Friday said its ‘Taj’ brand has been rated as the strongest hotel brand in the world.
According to the ‘Hotels 50 2021’ report by Brand Finance, Taj topped the strongest brands list for having stood resilient in spite of the challenges posed by the pandemic, besides other achievements.
The Taj brand has re-entered the ranking for the first time since 2016 when it was at 38th spot.Brand Finance, a global brand valuation consultancy firm, evaluates the relative strength of brands, based on factors such as marketing investment, customer familiarity, staff satisfaction, and corporate reputation.“According to these criteria, Taj (brand value USD 296 million) is the world’s strongest hotel brand, with a Brand Strength Index (BSI) score of 89.3 out of 100 and a corresponding AAA brand strength rating,” Brand Finance said in the report.
The Taj is followed by Premier Inn at second place, Melia Hotels International (3rd), NH Hotel Group (4th) and Shangri-La Hotels and Resorts (5th).Commenting on the feat, IHCL Managing Director & CEO Puneet Chhatwal said,”Taj being rated as the World’s Strongest Hotel Brand is a testament to the unwavering trust our guests have consistently placed in us and the warmth and sincere care our employees have embodied day-after-day.”He further said,”We will continue our endeavour to elevate the world class experiences of luxury hospitality and deliver the magic of ‘Tajness’ to all our stakeholders.” Brand Finance CEO David Haigh said, Taj, a brand with a century old legacy and a custodian of the revered Indian hospitality has stood resilient inspite of the challenges posed by the ongoing pandemic. Global travellers have relied upon and tested brands in different ways and Taj has emerged on top.According to the report, Taj is renowned for its world-class customer service and the luxury hotel chain scores very well in Brand Finance’s ‘Global Brand Equity Monitor’ for consideration, familiarity, recommendation, and reputation especially across its home market of India.
